Frequently Asked Questions

  1. How can I download the videos to my computer?
  2. Will the download feature come back?
  3. How do I get permission to use a video (commercial use, work presentation, school project)?
  4. I cannot see any images on your website. What is going on?
  5. What happened to the Accident & Dangerous section of the site?
  6. Can I advertise on Flightlevel350.com?
  7. I have some aviation videos I would like to upload. How can I do that?
  8. How can I create my own videos? What is the required equipment?
  9. What does the name Flightlevel350 mean?
  10. Who can upload videos?
  11. What are the upload terms and conditions?
  12. Why can't I play or view a certain video?
  13. How do I enable cookies on my browser?
  14. How can I contact Flightlevel350.com?
1. How can I download the videos to my computer?
Answer: Due to the increasing number of users uploading our videos elsewhere without permission, the download feature has been disabled until further notice.

2. Will the download feature come back?
Answer: At this time we cannot provide you with a definititve answer. It might never come back. If you want to download the videos you can get a premium subscription. After you agree to our legal terms of not sharing the videos, you will be allowed to download the videos using the Download Manager.

3. How do I get permission to use a video (commercial use, work presentation, school project)?
Answer: All the videos at Flightlevel350.com are copyrighted. In order to use them in a non private way you need to get permission from the author of the video in question. You can contact any videographer of our site using the contact videographer link from the search result pages. Please keep in mind that since you cannot download the video from Flightlevel350.com, the videographer is going to have to send you a copy of the video or provide you with an alternate download link.

4. I cannot see any images on your website. What is going on?
Answer: Usually this happens when you have an Internet privacy or ad blocking program such as ZoneAlarm, Norton Internet Security, etc. If you have one of these programs installed make sure you add Flightlevel350.com to your list of allowed sites.

5. What happened to the Accident & Dangerous section of the site?
Answer: These videos have been removed from our site in respect to the victims' families.

6. Can I advertise on Flightlevel350.com?
Answer: Yes, we have affordable advertising plans. Please contact us for details and pricing.

7. I have some aviation videos I would like to upload. How can I do that?
Answer: Please read our tutorials for converting and uploading videos to our site.

8. How can I create my own videos? What is the required equipment?
Answer: Please click here to view see how you can become a videographer.

9. What does the name Flightlevel350 mean?
Answer: Flight level: A measure of altitude used by aircraft flying above 18,000 feet. Flight levels are indicated by three digits representing the pressure altitude in hundreds of feet. An airplane flying at flight level 350 is flying at pressure altitude 35,000 feet. This is expressed as FL 350.

14 CFR Part 1: "A level of constant atmospheric pressure related to a reference datum of 29.92 inches of mercury. Each is stated in three digits that represents hundreds of feet..."

Pressure Altitude : The altitude in standard atmosphere at which the pressure is the same as the existing pressure. Because a pneumatic altimeter operates solely on pressure, pressure altitude is the uncorrected altitude indicated by an altimeter when its barometric scale is adjusted to standard sea-level pressure of 29.92 inches of mercury, or 1013.2 millibars.
(Crane, Dale. Dictionary of Aeronautical Terms. Washington: Aviation Supplies and Academics, 1997.)

10. Who can upload videos?
Answer: Anybody who is the author of a movie or is who authorized by its author to do so can upload movies to our site.

11. What are the upload terms and conditions?
Answer: Click here to see the upload terms and conditions.

12. Why can't I play or view a certain video?
Answer: We support various video file types, e.g. Quicktime (mov), Windows-Media (avi, wmv, asf, mpg), Realvideo (rm). In order to view these files in your browser you must have the respective plug-in installed on your computer. Such plug-ins can usually be downloaded free of charge on the websites of the manufacturing media company. Depending on media type you may be notified about the missing plug-in automatically.

13. How do I enable cookies on my browser?
Answer: Click here to view the instructions.

14. How can I contact Flightlevel350.com?
Answer: To contact us click here.

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